Developed by Mubaloo, we use the Key Success Factors (KSFs) as a framework for delivering successful digital products; it provides a means to step back and take a holistic look at the digital product being created throughout its lifecycle. This allows the product team to identify and communicate key challenges facing the product development and identify gaps in the implementation plan. 

The 6 Key Success Factors are:

  1. Product
  2. UX
  3. APIs and Integration
  4. Security
  5. Release and Growth
  6. Technology

In our experience, the KSFs are the difference between just delivering a project successfully and delivering success. Success is about achieving adoption, enabling you to achieve your business goals.