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MTR Crossrail improves operations and customer experience – Computer World UK

Computer World UK recently spoke to spoke to Mark Daniels, Head of IT and business transformation at MTR Crossrail and Mike Crooks, Head of Innovation at Mubaloo Innovation Lab about their work together on the new Elizabeth Line.

Computer World UK recently spoke to spoke to Mark Daniels, Head of IT and business transformation at MTR Crossrail and Mike Crooks, Head of Innovation at Mubaloo Innovation Lab about their work together on the new Elizabeth Line. Beacon technology, along with with two staff-facing mobile apps have been deployed to facilitate the running of more efficient services along the Elizabeth line. MTR Crossrail’s innovative use of leading technology was key to the successful bid to run the Elizabeth Line.

For more on MTR Crossrail’s mobile app and beacon deployment read the Computer World UK article here or take a look at the case study on our website.

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