Creating a customer-first approach in banking

One key theme at Apps World last week was about how apps are increasingly focusing on supporting customers’ lives; as Ben Green from Santander said, we are now looking at a migration from apps meeting ‘Functional’ needs to meeting ‘Emotional’ needs. Most likely this...

Apple Pay could change real-world payments…but

As a company focused on the transformative effect that mobile and apps can have on the world around us, it’s fair to say that Mubaloo gets excited over new innovations. Mobile payments have long been an area that we have watched with interest. We’ve seen some great...

Mobilising financial services

The financial services sector has a unique profile in terms of regulatory compliance, risk management, customer experience, operational profitability and data volumes. However, like other industries, it is having to adapt to the consumerisation phenomenon: mobile...

M-banking infographic

With over 60% of the UK owning smartphones and nearly a fifth of the UK population owning tablets, the number of people using m-banking services while on the go is only going to increase. According to Nielsen, out of the 15 fastest growing Android apps in the UK, two...

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