Chatbot Update – 30 years since the first bot

The rise of voice in chatbots If you regularly interact with brands, companies or messenger apps – whether as a customer or a developer – then you’ll have encountered a chatbot. Over the past few years, they’ve become an increasingly sophisticated means of customer...

Emerging trends to the e-commerce space

Online holiday shopping reached record levels in 2010. And e-commerce spending is up this year. All signs point to consumers spending even more online this holiday season. I sat down with executives from Google, eBay, PayPal and ShopKick to discuss the trends that are...

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